CUSTOMER SATISFACTION SURVEY

Dear customer, your feedback is important to us. Therefore, we will be very happy if you complete this questionnaire and tell us how satisfied you were with the services offered by Sportovní areál Harrachov, a.s. The obtained information will be used for the improvement of our services. The questionnaire will take part in a lottery with the possibility to win one 4 hours skipass.

EVERY 20TH COMPLETED QUESTIONNAIRE WINS!


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1) You go in for:
2) How often do you go skiing in Harrachov?
3) Where do you come from?
4) Where did you learn about Harrachov?
5) Why did you choose Harrachov?
6) How do you plan skiing trips:
7) Where are you staying:
8) Length of stay:
9) I have come:
10) Grade as at school ( 1-5, 1 best ):

a) Quality of slopes (care of them).....

b) Services for cableway users.....

c) Quality of snack bars.....

d) Parking.....

e) Accommodation.....

f) Overall impression .....

11) Gender
12) Age:
13) e-mail
Notes: